General  Data Protection Regulation (GDPR)  What is GDPR?   The new General Data  Protection Regulations come into force across the  EU on the 25th May  2018.  The regulation is an EU law on data protection  and privacy for  all individuals within the European Union. It also  addresses the export  of data outside the EU. The GDPR aims primarily to  give control back  to citizens and residents over their personal data,  minimise and  restrict access to personal information.  How do we use your  information?  The personal information we hold on your behalf was  supplied to us by  way of online order, telephone call, email, trade  shows, account  application form, or letter subject to any subsequent  amendments made at  your request.  These details are held electronically  on our secure CRM  and secure website.  The personal information we  hold about you is as follows:

•     Name(s) including titles and or position
•     Business name
•      Contact information – address or addresses, emails, telephone  numbers,  website home page address and social media contact information.
•     Payment information and transactions (only dates paid, payment type)
•     Other information relevant to customer surveys and/or offers and sales history

Rowan Hayward Trading Limited will only use the above information for the following purposes:  

•     Internal record keeping
•     Sending customer invoices, statements, quotations, delivery information and general order processing.
•     Payments and credit verification.
•      Promotional emails and physical post about new products, special   offers, loyalty points or other information which we think will be of   interest (and only if you have agreed to being contacted).

If  at any time you wish to withdraw your consent to receive  sales and  advertising information, please contact us and appropriate  action will  be taken.